Ed.D. Dissertations

Date of Award

Summer 7-30-2019

Document Type

Open Access Dissertation

College

College of Education

Department

Education

Degree Name

Doctorate of Education, Ed.D.

Faculty Chair

Belle Booker-Zorigian, Ph.D.

Content Specialist

Jacques Singleton, Ph.D.

Content Reader

Marty A. Bullis, Ph.D.

Keywords

clinical care managers, intent to stay, inpatient and outpatient settings

Abstract

This quantitative research study was conducted to determine if employee engagement, belief in mission and values, and employee support predict intent to stay of clinical care managers in the inpatient and outpatient settings. The present research study also examined the construct validity of the survey instrument, which was utilized by the subject organization in 2018. Through exploratory factory analysis (EFA), the constructs of employee engagement, belief in mission and values, and employee support were analyzed. Secondary data was collected from the 2018 completed surveys of 160 licensed nurses and social workers considered as clinical care managers from a large health care system in the western United States. The results of the EFA supported the validity of the constructs of belief in mission and values that explained 53.6% of the variability with a .912 reliability coefficient and employee support explained 8.96% of the variability with a .828 reliability coefficient. Employee engagement was deemed invalid due to cross-loadings of the factors with employee support and belief in mission and values. Binary regression analysis did not reveal statistically significant findings due to small sample size and lack of variability of the dichotomous outcome variable measurement. Post hoc analysis was conducted using multiple linear regression, which revealed predictive qualities of belief in mission and values (p < .05) and employee support (p < .05) on intent to stay of clinical care managers in the inpatient and outpatient settings.

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