Ed.D. Dissertations

Date of Award

Fall 8-2019

Document Type

Open Access Dissertation


College of Education



Degree Name

Doctorate of Education, Ed.D.

Faculty Chair

Chris Jenkins, Ph.D.

Content Specialist

Heather Miller, Ph.D.

Content Reader

John D'Aguanno, Ed.D.


21st century community learning center (CCLC), 21st CCLC program leader, afterschool program, job satisfaction, Minnesota satisfaction questionnaire, servant leadership, transactional leadership, transformational leadership


The purpose of this correlational study was to determine the relationship between perceived servant leadership and job satisfaction within 21st Century Community Learning Centers (CCLC) program leaders in Maryland. The purpose of the 21st CCLC is to create out-of-school time programs that provide students with academic enrichment opportunities as well as additional services designed to complement their regular academic program. The approach used a quantitative methodology to analyze the relationship between servant leadership characteristics and job satisfaction. The target population for this study were the 21st CCLC program leaders in Maryland. The sample included all program leaders who attended Maryland 21st CCLC quarterly leadership meetings. The participants were asked to complete the Minnesota Satisfaction Questionnaire to assess their level of job satisfaction. The participants were then asked to complete the Servant Leadership Survey to rate their perception of their leadership style. The study results indicate that there is a significant relationship, suggesting that adopting a servant leadership style in 21st CCLC programs may increase job satisfaction and decrease employee turnover.